Cookie policy
This policy explains the cookies and similar storage technologies Plumb AI Ltd uses on askplumb.com, why we use them, and how you stay in control. We keep this deliberately small: by default we set only what the site needs to function.
01 What cookies are
A cookie is a small text file a site stores on your device. "Similar technologies" include things like localStorage and pixels that do a comparable job. They let a site remember information between page views - for example, that you have already made a cookie choice.
02 The rules we follow
In the UK, cookies are governed by the Privacy and Electronic Communications Regulations (PECR) together with the UK GDPR. Strictly necessary cookies may be set without consent. Everything else - analytics, functional and marketing storage - is set only after you opt in. You can change your mind at any time.
03 Categories we use
| Category | Consent | What it does |
|---|---|---|
| Strictly necessary | Not required | Runs the site, keeps it secure, and remembers your cookie choice and sign-in. |
| Analytics | Opt-in | Helps us understand how the site is used so we can improve it. Aggregated, never sold. |
| Functional | Opt-in | Remembers optional preferences. Not currently in use. |
| Marketing | Opt-in | We do not use marketing or advertising cookies. |
04 The specific cookies
At the time of writing, the marketing site sets a single cookie:
| Name | Type | Purpose | Expiry |
|---|---|---|---|
| plumb_consent | Strictly necessary | Records your cookie choice so we don't ask on every visit. | ~6 months |
When you sign in to the platform, authentication and session cookies on dev.inevita.data-trove.com are also strictly necessary to keep you logged in securely. If you opt in to analytics, the relevant analytics cookies will be listed here.
We update this table whenever the cookies we set change, so it always reflects what is actually running. If you ever find a cookie here that isn't documented, tell us at privacy@askplumb.com.
05 Managing your choices
- On this site: use Cookie settings at any time to accept or decline optional cookies. Declining keeps only the strictly necessary ones.
- In your browser: you can block or delete cookies through your browser settings. Blocking strictly necessary cookies may stop parts of the site working.
06 Third-party cookies
We do not embed third-party advertising or social-media trackers on the marketing site. Any third-party storage we introduce - for example an analytics provider - will be added to the table above and gated behind your consent.
07 Changes & contact
We may update this policy as our use of cookies changes; the version and date above show the current edition. For any question, contact privacy@askplumb.com. For how we handle personal data more broadly, see our Privacy policy.
Plumb AI Ltd · Registered in England & Wales · Company No. 17256788 · askplumb.com
See also our Privacy policy and Terms.